Where is Auscount based? Auscount operates from our Thebarton office/warehouse in Adelaide South Australia.
Do you have interstate offices? Not at this stage. However we FAST ship Australia wide.
What is the value function used for ? This is a very handy function to have in a note counter and only found in advanced machines.
You are able to programme in the denomination of banknotes you are counting (eg enter $50 proceed with the count and the machine will tell you both how many notes have been counted and the value of the batch ( say 49 units x $50 = $2450 ) The time savings associated with this convenient function will be apparent immediately.
Will your note counters count other currencies ? Yes these machines are able to count other currencies eg USD & EUROS see product info page for specifics to the machine you are interested in
Is my note counter able to count leaflets and tickets ?
Yes it is possible if the leaflets are paper of a similar size and thickness of banknotes.
( please email us you leaflet specifications)
Can your machines count the new version $50 notes ?
AusCount machines count and process new and old versions of ALL Australian banknotes.They are easily updatable for any future new releases.
How do I update my machine ?
Depending on model - notify us regarding upgrade requirements- we either send you a software update on a USB stick with simple upgrade instructions (it will take a few minutes and you are done)
or some models may require return to base upgrade - check with us - shipping charges may apply.
How much will it cost me to update my machine?
Absolutely free service with AusCount - shipping charges will apply to models requiring back to base upgrades.
Will your coin counter count other currencies ?
Sorry the coin counters are only able to process Australian coins they will not differentiate foreign coins from Australian coins nor recognize fake coins .
Will your coin counter give me a dollar read out as well as the number of each denomination counted ?
Yes our coin counting machines are all programmed for this operation.
Are these machines tax deductible ?
Yes they are fully tax deductible - confirm with your financial service provider .
How about servicing parts etc.?
Our machines are designed for long term trouble free use – issues are generally due to dust build up covering sensors occasionally. We supply a dust cover and brush to minimize this.
As such these machines do not require servicing as such – if an operating issue becomes apparent- contact us.
The machines come with a full 12 month warranty.
Past that we can organize repairs at customer expense.
Please contact us if you have any enquiries
PH 1300 622 355
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