Australian Banknote and Coin Counting Machines
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Policy

AusCount has been actively involved in supplying money counting machines to businesses and individuals around Australia since 2006.

Our warehouse is located in Thebarton Adelaide SA.

 As an online only business we realise the importance of a positive customer purchasing experience. That is where our satisfaction guarantee comes in.

 

 100% Customer Satisfaction Guarantee. 

Purchase your Auscount machine knowing that you can put it through its paces thoroughly for 7 days to make sure it is exactly what you are after.

If for ANY reason you decide to return your purchase - simply contact us and we shall organise courier collection of the machine as well as full and immediate purchase refund.

We also cover all return shipping costs from anywhere in Australia !

 

 Refunds & Replacements
A refund or replacement may be issued if the item is faulty or damaged in transit. Please email us within 48 hours of receiving the item to discuss your purchase and arrange a refund/replacement. The item must be returned unused within 7 days in its original packaging. Depending on stock levels, a refund or replacement will be issued once we have received the returned item.

 

 Warranty
All products featured on this website are covered by our 12 month warranty depending on item.The warranty covers manufacturer’s defects, but excludes consumable parts or any damage caused by operator negligence or misuse.  Once we have received the faulty item we are  at liberty to either repair, replace or offer refund depending on stock levels.

 

  Limited Liability
Auscount accepts no liability for financial compensation due to any possible error in machine calculation. The onus is on the purchaser to conduct regular checks of machine accuracy during normal course of operation. AusCount accepts no liability for any injury or compensation claims arising from any persons using or handling any of our machines.

 

Your privacy and security when shopping online is very important to us.

We use the latest encryption SSL technology to keep transaction details private and secure

  • We only store records of customer names, postal addresses and email addresses for warranty and Auscount promotional purposes.

  • PayPal’s secure server codes all information to ensure that credit card, bank account and transaction details, etc. may not be accessed by any other parties.  

  • Should your contact details need to be updated, please email us at sales@auscount.com.au.

 

 

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